
Frequently Asked Questions
Do you accept insurance? What are your rates?
I'm in-network with Highmark BCBS. For out-of-network clients, some plans may offer reimbursement for these services, so it is helpful to inquire about behavioral health benefits with your specific health plan. I can provide documentation as a Superbill to submit to your insurance plan that you may be able to apply to your out-of-network deductible. Please note that I cannot guarantee that your insurance company will accept reimbursement for out-of-network services.
For out-of-network clients, the costs for Individual Therapy and Couples/Parental Support are $165 for a 60-minute session. An initial intake for new out-of-network clients costs $185 for a 60-minute session.
For out-of-network clients, Autism assessments are $1,500, ADHD assessments are $1,045, and Full-Battery assessments range from $1,600 - $2,500. The process depends on the type of testing, with Autism testing including two sessions, ADHD testing including one session, and Full-Battery testing usually including three to four sessions, each ranging several hours. All assessments include an additional final feedback session with a comprehensive report. Payments can be made in installments.
A limited number of sliding scale/reduced fee slots may be available for therapy and assessments.
My HIPAA-compliant online portal accepts payments via credit card or HSA/FSA cards. I can also accept payments via cash or check. Once provided with your unique login, you can access scheduling, telehealth services, and paperwork/forms to complete.
Where are you located?
My office is in downtown Lansdale in Montgomery County (bordering parts of Bucks County), right off Main Street, with ample off-street parking.
The address is 100 W Main St., Suite 430, Lansdale, PA 19446.
I also provide services via telehealth. I am licensed to provide services in Pennsylvania and am a PSYPACT member, which gives me the authority to practice interjurisdictional telepsychology (APIT) currently in 42 states.
What is your cancellation policy?
Please let me know at least 24 hours before your appointment if you need to cancel or reschedule. Outside of an emergency, clients who do not reach out within 24 hours are charged a cancellation fee of $75.
How do I get started?
Please get in touch with me at 484-994-2673 or info@drsarahcaverly.com. You can also fill out the information form on the contact page. I will respond to your inquiry and can provide a free 15-minute consultation to discuss your therapy options and goals. If you decide to proceed, I will send a welcome email to access your secure client portal and begin the registration process. If my services are not the best fit, I can provide referrals.
What should I do in the event of an emergency?
During non-business/after-hours and weekends, my phone is answered by voicemail, and email is not regularly monitored during this time. Calls are typically returned the following business day. In the event of an emergency, please call 911 or 988 for the Suicide and Crisis Lifeline or head to your nearest emergency room or crisis center. The Lenape Valley Crisis Center is available for 24/7 services and can be reached at 800-499-7455.